Shipping Policy

The Veg Gift website and mobile application are owned and operated by Veggift Retail Pvt. Ltd. This Shipping Policy outlines how we handle the delivery of products ordered through our platform. Please read this policy carefully to understand our practices regarding order processing and shipping.

Order Processing

All orders placed through the Veg Gift platform are processed once payment is confirmed. Orders are usually prepared for dispatch within a short time frame after confirmation. Processing times may vary depending on product availability, order volume, location, and operational considerations.

In case of any delay in processing your order, our team will make reasonable efforts to inform you through the contact details provided at the time of placing the order.

Delivery Timelines

Veg Gift aims to deliver fresh vegetables, fruits, and FMCG products promptly to maintain product quality. Delivery timelines may vary based on the delivery location, type of product, and other factors. Typically, deliveries are completed on the same day or within the next business day from the time of order confirmation.

Unforeseen circumstances such as weather conditions, natural disruptions, high order volume, or logistical challenges may cause delays. Veg Gift will not be held responsible for delays caused by events outside of our control.

Delivery Areas

Our delivery services are currently available in selected areas. Availability depends on your pin code and location. If we are unable to deliver to your location, you will be notified at the time of placing your order or shortly after.

We are continuously expanding our service network to cover more locations. Please check the platform regularly for updates on new serviceable areas.

Delivery Attempts

Our delivery team will make reasonable attempts to deliver the order to the address provided. If the recipient is not available at the time of delivery, our team may attempt to contact you. If delivery fails after multiple attempts due to incorrect address, unavailability, or refusal, the order may be cancelled and refund eligibility will be determined based on our Refund and Cancellation Policy.

Delivery Charges

Delivery charges, if applicable, will be mentioned clearly at the time of checkout before you make the payment. Delivery charges may vary depending on the location, order value, or promotional offers. Veg Gift reserves the right to update or revise delivery charges without prior notice.

Order Tracking

Once your order is confirmed and dispatched, you may receive a notification or tracking update through the platform, email, or SMS. You can also track the status of your order under the “My Orders” section on the Veg Gift website or app.

Delivery Accuracy

It is your responsibility to provide the correct shipping address and contact details at the time of placing the order. Veg Gift will not be responsible for failed deliveries due to incorrect or incomplete information provided by the customer.

Policy Updates

Veg Gift reserves the right to modify, update, or change this Shipping Policy at any time without prior notice. The updated policy will be posted on this page with a new effective date. Continued use of our services after any such changes constitutes acceptance of the revised policy.

Contact Information

If you have any questions, concerns, or complaints regarding this Shipping Policy, please contact us at:

Veggift Retail Pvt. Ltd.

Galaxy Blue Sapphire Mall, 14th Floor, TS-1516,

Noida Extension, Sector 4 – 201306, India

Email: support@veggift.com